Privacy & Terms | Miami Valley Gutters
Welcome to the Privacy & Terms page of Miami Valley Gutters. Here, we outline how we collect, use, and protect your personal information, as well as the terms and conditions that govern your use of our website and services. Please take a moment to review these important policies to understand your rights and our commitments to you as a valued customer. If you have any questions, don’t hesitate to contact us.
Privacy Policy
Last updated: 2025
At Miami Valley Gutters, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
Business Identity
Miami Valley Gutters is a division of Miami Valley Roofing & Restoration LLC. Information submitted through this website may be collected, stored, processed, or reviewed by Miami Valley Gutters, Miami Valley Roofing & Restoration LLC, and authorized team members or service providers assisting with customer communication, scheduling, estimating, installation, contractor coordination, or support.
Information We Collect
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Personal Information: When you fill out a contact form or request a quote, we may collect personal information such as your name, email address, phone number, and physical address.
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Usage Data: We automatically collect information regarding how our website is accessed and used. This may include information such as your computer's IP address, browser type, pages you visit, and the time spent on those pages.
Information We Collect Through Forms
When you request a quote, submit a contractor Chop & Drop request, schedule service, or otherwise contact us through our website, we may collect information such as your name, company name, email address, phone number, service address, project details, requested scheduling information, and any additional notes you provide.
Text Messaging and Communication Consent
If you provide your phone number and opt in through one of our forms, we may send you conversational, service-related, scheduling, and customer care text messages related to your inquiry or project. If you separately opt in to receive promotional or marketing messages, we may also send occasional promotional communications. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out or HELP for assistance.
Website Forms and CRM Systems
Information submitted through our forms may be stored and processed through secure third-party platforms we use to operate our business, including customer relationship management systems, scheduling tools, communication platforms, and website integrations.
Your Choices
You may contact us at any time to request updates to your information, ask questions about our communications, or request that we stop contacting you for promotional purposes. Service-related and transactional communications may still be sent as necessary to fulfill your request or manage an active project.
How We Use Your Information
The information we collect may be used in the following ways:
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To respond to your inquiries and provide customer service.
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To process transactions and deliver the services you request.
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To improve our website and customer experience.
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To send you periodic emails with updates, promotions, or service information (you may unsubscribe at any time).
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Sharing Your Information
We do not sell, trade, or transfer your personal information to third parties unless required for the delivery of our services (e.g., contractors or subcontractors working on a project). We may also release your information when necessary to comply with the law or protect our rights.
Use of Cookies
Our website may use cookies to enhance user experience. Cookies are small files stored on your device that allow us to collect information such as site usage data. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.
Your Consent
By using our website, you consent to our Privacy Policy. If we decide to make changes to this policy, we will update this page to reflect the changes. Please review it periodically for any updates.
Contact Information
If you have any questions about our Privacy Policy, please contact us at:
Miami Valley Gutters
A division of Miami Valley Roofing & Restoration LLC
8820 Bellbrook Rd, Waynesville, OH 45068
Email: Info@GuttersOhio.com
Phone: 513-650-6855
Terms of Service
Last updated: 2025
These Terms of Service govern your use of Miami Valley Gutters' website and services. By accessing our website or using our services, you agree to comply with these terms.
Business Identity
Miami Valley Gutters is a division of Miami Valley Roofing & Restoration LLC. By using this website, submitting a form, requesting a quote, or communicating with our team, you acknowledge and agree that your inquiry, project, or service request may be handled by Miami Valley Gutters, Miami Valley Roofing & Restoration LLC, or authorized representatives working on our behalf.
Services Provided
Miami Valley Gutters provides gutter installation, repair, and maintenance services. Our services are subject to availability and may be modified or discontinued at our discretion.
Estimates, Quotes, and Service Requests
Any information submitted through this website, including quote requests, service inquiries, scheduling requests, or contractor Chop & Drop requests, does not guarantee acceptance of a project, scheduling availability, or final pricing. All estimates, scopes of work, scheduling commitments, and service details are subject to review, confirmation, and final approval by our team.
SMS, Calls, and Electronic Communications
By submitting your information through our website forms, you consent to be contacted by Miami Valley Gutters regarding your inquiry, appointment, project, or service request by phone, email, and text message, in accordance with your communication preferences and any consent you provide. Consent to receive text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.
Contractor and Chop & Drop Services
Miami Valley Gutters may offer contractor-focused services, including material preparation, scheduling requests, and Chop & Drop services. Submission of a request for contractor services does not create a binding agreement until accepted and confirmed by our team. Availability, turnaround times, material options, and service scope may vary based on production capacity, scheduling, and project requirements.
Product and Manufacturer Warranties
Any manufacturer, material, or product warranties are subject to the terms, conditions, exclusions, and limitations of the original manufacturer or supplier. Miami Valley Gutters makes no separate manufacturer warranty beyond what is expressly provided in writing.
Payment Terms
All pricing and payment terms will be outlined in the agreement or invoice provided to you. Full payment is due upon the completion of services, unless otherwise agreed upon in writing. Financing options may be available based on eligibility.
Service Warranties
We offer a 5-Year Workmanship Guarantee on all installations, as well as a 25-Year Clog-Free Guarantee on gutter guards. Additionally, the gutter materials come with a 20-Year Manufacturer Warranty against defects. Warranty claims must be submitted within the applicable period and are subject to the terms of the specific service or product.
Limitation of Liability
Miami Valley Gutters will not be liable for any indirect, incidental, or consequential damages resulting from the use of our services or website. Our liability is limited to the amount paid by you for the specific service provided.
User Conduct
By using our website, you agree not to:
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Use the website for any unlawful purpose.
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Attempt to gain unauthorized access to any part of the website or our servers.
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Upload or transmit any harmful or malicious content.
We reserve the right to terminate access to our website or services for any user who violates these terms.
Changes to Terms
Miami Valley Gutters reserves the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting to this page. We encourage you to review the terms periodically for updates.
Governing Law
These terms are governed by and construed in accordance with the laws of the State of Ohio. Any disputes arising from these terms or your use of our services will be subject to the jurisdiction of the courts located in Ohio.
Contact Information
For questions regarding these Terms of Service, please contact us at:
Miami Valley Gutters
A division of Miami Valley Roofing & Restoration LLC
8820 Bellbrook Rd, Waynesville, OH 45068
Email: Info@GuttersOhio.com
Phone: 513-650-6855